Welcome to the Pruv Platform, this policy has been developed to respect your privacy and protect your personal data in accordance with standards and provisions set forth in various regulations applicable in Indonesia, including compliance with and implementation of the provisions of Law of the Republic of Indonesia No.27 of 2022 concerning Personal Data Protection (“PDP Law”). This privacy policy aims to help you understand what and how the Pruv Platform collects, stores, uses, processes, transfers, discloses, and protects your personal data and/or information. By using Pruv services or creating an account on the Pruv Platform, you declare that you have read, understood, and agreed to this Privacy Policy.
- Data Collection
The information and/or types of data collected from you and the methods of collection are as follows:
- KYC (“Know Your Customer”) or KYB (“Know Your Business”)
The types of data and/or information collected at this stage include, but are not limited to :- Identity Card or Passport ;
- A valid and active telephone number;
- A valid and active email address;
- Company establishment deed;
- Memorandum of company deed;
- Management Structure;
- Company Ultimate Beneficial Owner;
- Company license;
- Tax identification number;
- Bank account; and
- Blockchain wallet.
- Data for verification by Third Parties that have collaborated with us (hereinafter referred to as “Vendors”) both within and outside the territory of the Republic of Indonesia, where you have given your consent to allow the transfer of your data from the Pruv Platform to the collaborating Vendors;
- Transaction activity data, search activity on the Pruv Platform, news article reading activity, and other activities performed by you when using Pruv Platform;
- Data on interactions with our customer service;
- Internet Protocol address (IP Address) used to access the Pruv Platform;
- Collection of data and/or other information that will be carried out by Pruv Platform in the future;
By using the Pruv Platform and its services, you acknowledge and agree to this Privacy Policy, including the collection of personal data and/or information as described above, as well as any identification or verification processes that may be carried out by our Vendors.
- KYC (“Know Your Customer”) or KYB (“Know Your Business”)
- Use of Data
Based on this Privacy Policy and with your consent, we have the right to use your data and/or information, whereas we will only use your Personal Data that has been collected for legitimate purposes and has been previously communicated to you. Your Personal Data will be used for purposes that are not prohibited by Law or other applicable regulations.
The data collected will be used for the following purposes, but not limited to:
- Your identification in relations with the verification, activation, or deactivation of your account and/or other activity related to your account;
- To facilitate and verify the KYC or KYB process on the system, when you are about to conduct a transaction in accordance with applicable laws and regulations, including providing your data to Vendors limited to identification/verification purposes;
- To process transactions of a product, including providing notifications of successful or failed transactions;
- To provide you with the latest updates, whether regarding system updates, features, or any policy changes made by us independently or government policies that affect our business, and other information that may be communicated to you;
- To process and respond of the questions and feedback from you;
- To monitor, track, and analyze transaction and search activities related to the use of the Pruv Platform;
- To conduct due diligence, including conducting APU/PPT screening in accordance with Applicable Laws;
- Ensuring system security and preventing service abuse (e.g., detecting fraud, cyberattacks, or unauthorized access);
- Performing service usage analysis to improve quality and tailor the user experience to geographic regions;
- If, based on applicable laws and regulations, we are required to provide your data to government agencies and law enforcement officials, which is a form of our compliance in carrying out our legal obligations to make periodic reports and report suspicious transactions carried out by users;
- For any other purposes related directly or indirectly to the above matters.
- Data Storage
Your data and information will be stored for as long as it is used for data collection purposes, and as long as it is required and regulated by applicable laws and regulations. We will stop storing your data and information as soon as possible if we deem that the data we collected is no longer relevant to the purpose of data collection, and the storage of such data is no longer necessary for business purposes, and/or is not permitted or required by applicable laws or regulations.
In accordance with applicable laws and regulations, for each piece of data collected, we, as the electronic system operator, are required to store the data obtained for a minimum of 5 (five) years or other period determined by applicable Regulations, from the date on which the owner of the personal data last used the Pruv Platform. We will then delete the data in accordance with the provisions of applicable laws and regulations.
- Data Access and Modification
Subject to applicable laws and regulations, you may request, and we may also provide you with access to make changes to your data and information other than your phone number and email address, by contacting our customer service, accompanied by a clear reason and purpose for the change. We reserve the right to refuse your request to access or correct some or all of your personal information that we possess or control if permitted or required by applicable law, including if the reasons and purposes are deemed inappropriate, unreasonable, harmful, and/or dangerous to security.
- Data and Account Deletion
To the extent permitted by applicable law, you have the right to request to delete your personal data stored on our system and/or Pruv Platform. Upon your request, we will endeavor to delete your personal data from our system, unless we are permitted and/or required by applicable law to do otherwise. We will stop collecting, using, or disclosing Your personal data, unless permitted or required by applicable law.
Please note that by requesting us to delete your personal data, we may not be able to continue providing our services to you.
Regarding Account Deletion, you can contact our customer service.
Please note that deleting your account does not necessarily mean that your data will be deleted. We will first check whether there are any outstanding obligations or other matters related to transactions or use of the Pruv Platform. If there are still outstanding obligations or other matters, we reserve the right to refuse to delete the account.
You may withdraw your consent for any or all collection, use, or disclosure or sharing of your data and information at any time by contacting our customer service. You understand and acknowledge that after withdrawing your consent, you may no longer be able to use the Pruv Platform and the services available on the Pruv Platform, as withdrawing your consent may result in the termination of your account.
- Data Security
The confidentiality of your data and information is of utmost importance to us. We will use all reasonable and best efforts to protect and secure your data and information from unauthorized access, collection, use, or disclosure, and from unlawful processing, accidental loss, destruction, damage, or similar risks.
However, please be aware that the transmission of information via the Internet is not completely secure and is highly vulnerable to cybersecurity attacks and hacking risks amongst others. Although we will do our best to protect your data and information, you acknowledge that we cannot guarantee the integrity and accuracy of any data and information you send over the Internet, or guarantee that your data and information will not be intercepted, accessed, disclosed, altered, or destroyed by unauthorized third parties, due to factors beyond our control.You are not permitted to share your account details, including Your password, with anyone, and you must always maintain and take full responsibility for the security of the device(s) you use.
- Changes to the Privacy Policy
Based on our own policy, from time to time we will continue to evaluate this Privacy Policy to ensure that it is consistent with the times, technology, and applicable legal provisions. By using the Pruv Platform, you agree that it is your personal responsibility to read and review any changes to the Privacy Policy that may happen from time to time. If there are any aspects of the changes to this Privacy Policy that you do not understand, you can contact us by contacting our customer service.
- Acknowledgment and Consent
By using the Pruv Platform, you acknowledge that you have read, understood, and agreed to all the terms and conditions contained in this Privacy Policy in its entirety. Specifically, you agree and consent to us taking actions in accordance with this Privacy Policy or in accordance with applicable laws.
- Platform User Age Limit
Pruv Platform is intended solely for individuals aged 18 and over. By accessing or using the Pruv Platform, you represent that you are at least 18 years of age. We do not knowingly collect or retain personal data from individuals under that age. If we find that personal data from individuals under 18 has been collected, we will promptly delete such data.
- Personal Data Breaches
If a personal data breach or leak occurs, we will immediately conduct an internal investigation, stop the source of the breach, and take necessary remedial measures. We will notify you, the Personal Data Owner, no later than 72 hours after the incident occurs, including information regarding the type of data affected, potential risks, and mitigation steps that you can take. We will also report this incident to the relevant authorities in accordance with applicable Indonesian law.
- Customer Service
If you have any questions regarding this Privacy Policy or other inquiries, please contact us at: hello @pruv.finance
- Cookie Web Browser
We may use cookies to improve and personalize your experience on the Pruv Platform. Cookies are stored by your web browser for record-keeping purposes and, in some cases, to track usage information. You may choose to configure your browser to refuse cookies or to notify you when cookies are being placed. Please note, however, that disabling cookies may cause certain features of the Pruv Platform to function improperly.
- Prohibited Uses
By using Pruv Platform, you are not permitted to:
- Undermine the security or integrity of the Pruv Platform;
- Infringe upon our intellectual property rights or those of any third party related to the Pruv Platform; and
- Transmit or enter anything that may damage, disable, overload, impair, or interfere with the Pruv Platform system.